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Firebolt · Apps and SaaSAug 31, 2021, 18:49 UTC 5 years ago

Signing in to Firebolt may fail

MajorNot disclosedUpdated 14h ago
Aug 31, 18:49 UTCSep 1, 02:02 UTC
Duration
7h 12m
Impact
Major
Root cause
Not disclosed
Firebolt, 90 days
0 incidents
Affected
Web ApplicationEnginesAWS ec2-us-east-2Firebolt Components - Web ApplicationFirebolt Components - EnginesAWS - AWS ec2-us-east-2
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 1, 02:02 UTC
    This incident has been resolved.
  2. Monitoring · Aug 31, 21:06 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Aug 31, 20:57 UTC
    We are continuing to work on a fix for this issue.
  4. Identified · Aug 31, 20:08 UTC
    We have isolated the issue to networking issues with our cloud provider. We hope to quickly restore services after the networking issues are resolved.
  5. Identified · Aug 31, 18:49 UTC
    Signing in to Firebolt may fail due to issues with 3rd party provider.

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