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Firebolt · Apps and SaaSMay 11, 2021, 07:04 UTC 5 years ago

Logging into FIrebolt may fail

CriticalNot disclosedUpdated 15h ago
May 11, 07:04 UTCMay 11, 07:52 UTC
Duration
48m
Impact
Critical
Root cause
Not disclosed
Firebolt, 90 days
0 incidents
Affected
Web ApplicationAPIFirebolt Components - Web ApplicationFirebolt Components - API
Status page

Final update

The issue has been resolved and logins are now fully functional.

Timeline

  1. Resolved · May 11, 07:52 UTC
    The issue has been resolved and logins are now fully functional.
  2. Identified · May 11, 07:04 UTC
    We’re experiencing an issue that causes high failure rates when attempting to log into Firebolt, either directly or through JDBC. If you run into a failed login attempt, please retry. Except for the login mechanism, all other aspects are fully functional. We are looking into it and will update once the issue is resolved.

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