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Firebolt · Apps and SaaSJan 22, 2025, 19:22 UTC 1 year ago

US-EAST-1 Engine Operations

MajorNot disclosedUpdated 14h ago
Jan 22, 19:22 UTCJan 22, 20:58 UTC
Duration
1h 37m
Impact
Major
Root cause
Not disclosed
Firebolt, 90 days
0 incidents
Affected
Web ApplicationAPIEnginesFirebolt Components - Web ApplicationFirebolt Components - APIFirebolt Components - Engines
Status page

Final update

The issue is now fully resolved and services are fully operational.

Timeline

  1. Resolved · Jan 22, 20:58 UTC
    The issue is now fully resolved and services are fully operational.
  2. Monitoring · Jan 22, 20:41 UTC
    We’ve deployed a fix, and the situation is showing signs of improvement. We are monitoring closely as we wait for operations to stabilize further.
  3. Identified · Jan 22, 20:32 UTC
    We are continuing to work toward a resolution and will provide an update as soon as operations are fully restored.
  4. Identified · Jan 22, 19:53 UTC
    We are still experiencing the issue and are actively working on a resolution. To clarify the impact: - You will not be able to start engines or - you will not be able to use the USE ENGINE command. However, if you already have a running engine, queries should execute as expected. We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.
  5. Identified · Jan 22, 19:30 UTC
    We have identified the root cause of the issue and are making significant progress toward resolving it.
  6. Investigating · Jan 22, 19:23 UTC
    We are continuing to investigate this issue.
  7. Investigating · Jan 22, 19:22 UTC
    We’re currently experiencing an unplanned service outage that impacts the US-EAST-1 region only. As a result, you may encounter issues accessing the Develop space and receiving API call responses listing engines and accounts. Our team is actively investigating the issue and working toward a resolution. We understand the inconvenience this may cause and appreciate your patience. We will be updating the Statuspage with new information at the latest every 15 minutes.

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