Incidentsby IbisAU Region - File Uploads & Semantic Search Degraded
Jun 3, 01:56 UTCJun 3, 06:11 UTC
Duration
4h 15m
Impact
Minor
Root cause
Not disclosed
Harvey, 90 days
1 incidents
Affected
Not listed by the vendor.
Final update
The issue affecting file uploads and semantic search in the AU region has been fully resolved. All systems are now operational. Thank you for your patience.
Timeline
- Resolved · Jun 3, 06:11 UTC
The issue affecting file uploads and semantic search in the AU region has been fully resolved. All systems are now operational. Thank you for your patience.
- Identified · Jun 3, 03:44 UTC
The issue affecting file uploads and semantic search in the AU region has been identified. Our team is actively working on a solution to resolve the issue. We will continue to update you on progress.
- Investigating · Jun 3, 01:56 UTC
We are currently investigating an issue affecting file uploads and semantic search in the AU region. Uploading new documents and search queries relying on embeddings are impacted. Our team is actively working to restore full service and will provide updates as soon as possible.