Who is down right now

Harvey outage history and postmortems

AI · 1 incidents in 90 days · 100% implied uptime · last 2mo ago

Status page Compare with...
No open incidents· checked 3h 46m agoLast resolved 71 days ago: AU region Platform unavailable, lasted 20m

History

19 on file
CriticalAug 14, 05:44 UTC
AU region Platform unavailablelasted 20m
NoticeJun 8, 08:25 UTC
Login and Verification Issues – All Instanceslasted 12m
MinorJun 3, 01:56 UTC
AU Region - File Uploads & Semantic Search Degradedlasted 4h 15m
CriticalMay 19, 22:45 UTC
EU Instance Downtime for Data Migrationlasted 39m
MinorApr 21, 17:57 UTC
Degraded Performance in Harveylasted 4m
CriticalApr 16, 23:19 UTC
Vault Review Tables Stuck on Generatinglasted 1h 23m
MinorApr 14, 16:19 UTC
Latency Issues Affecting Document Processinglasted 1h 27m
MinorApr 2, 17:57 UTC
INC-341lasted 49m
MinorMar 23, 15:34 UTC
Latency in the EU Instance affecting Assistant and Vaultlasted 47m
MinorMar 16, 14:54 UTC
Extreme Slowness in the US Instancelasted 4h 27m
MajorJan 22, 20:26 UTC
Passcode Authentication Issuelasted 1h 56m
MinorJan 20, 22:47 UTC
Intermittent Editing and Playbook Experience Issues in Harvey for Microsoft Wordlasted 4h 30m
MajorNov 5, 2025, 15:29 UTC
Doc Processing Issues in Vault (EU)lasted 2h 34m
MajorNov 4, 2025, 18:13 UTC
Document Processing in Vaultlasted 53m
MajorOct 29, 2025, 18:26 UTC
Document Viewing Issuelasted 1h 1m
CriticalOct 29, 2025, 17:11 UTC
Microsoft Add-Ins ( intermittent issues )-Azure outagelasted 7h 26m
NoticeOct 29, 2025, 16:33 UTC
Partial Service Disruption: Investigating Issues with logins (passwordless code)lasted 1h 34m
MajorOct 9, 2025, 18:49 UTC
Microsoft - Internet Provider Outagelasted 12mNetwork
MajorMay 27, 2025, 14:48 UTC
US Instance: Assistant and Vault Outagelasted 47m
About Harvey

Harvey is a generative artificial intelligence (AI) product developed by the Counsel AI Corporation for the legal industry. The product has been described as a provider of customised large language models (LLMs) for law firms and in-house legal teams.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

AI median
1h 34m

Harvey: 5m weighted downtime in range, category median 1h 34m.

1 incidents, 1 major or critical, 20m of incident time (20m major or critical, 0m partial), longest 20m, implied uptime 100%, between Jul 27, 2026 and Oct 24, 2026.

Stated causes

18 incidents with no cause stated.

Across Ibis:Company profileAcquisitionsRoundupPaydaysUptime

Questions

Is Harvey down right now?

Check Harvey's own status page at https://status.harvey.ai for the live state. This page shows Harvey's incident history from that page; the most recent incident started 2026-08-14: "AU region Platform unavailable".

How often does Harvey have outages?

Harvey posted 1 incidents in the last 90 days and 17 in the last year, 1 of them major or critical in the last 90 days. The median incident lasted 20m.

When was Harvey's last major outage?

2026-08-14: "AU region Platform unavailable", lasting 20m.

What usually causes Harvey incidents?

Where Harvey explained the cause, the most common was network (1 incidents). Most status updates do not name a cause.