Incidentsby GlyphKernel Unavailability
Aug 15, 18:32 UTCAug 15, 21:37 UTC
Duration
3h 5m
Impact
Critical
Root cause
Not disclosed
Hex, 90 days
0 incidents
Affected
Main siteSingle tenant stacks
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 15, 21:37 UTC
This incident has been resolved.
- Monitoring · Aug 15, 20:38 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Aug 15, 20:15 UTC
Hex is experiencing degraded performance; some users are unable to acquire kernels and run projects. We are actively investigating the root cause and will update as soon as possible on a resolution.
- Investigating · Aug 15, 18:32 UTC
We are currently investigating this issue.