Who is down right now

24 down now · 242 this week

Hex outage history and postmortems

AI · San Francisco, US · 0 incidents in 90 days · 100% implied uptime · last 3mo ago

Status page Compare with...

History

MinorAug 3, 15:23 UTC
Upstream Snowflake Incidentlasted 3h 27m
MajorMay 11, 21:23 UTC
Projects not loadinglasted 17m
MinorMay 7, 22:25 UTC
Some users may have trouble acquiring a new kernellasted 1h 25m
MinorApr 30, 14:06 UTC
Screenshots not attaching to scheduled notificationslasted 26m
MinorApr 16, 13:47 UTC
HTML not rendering on notebooks and apps for some userslasted 20d 1h
CriticalFeb 25, 22:49 UTC
Projects not loadinglasted 55m
MajorDec 16, 2025, 15:11 UTC
Issue loading displays in some published appslasted 2h 32m
MajorNov 7, 2025, 15:07 UTC
Issues using 3.11 custom imageslasted 4h 21m
NoticeOct 20, 2025, 15:04 UTC
AWS us-east-1 issueslasted 25h 35m
CriticalSep 25, 2025, 18:05 UTC
Some users are having issues accessing Hex or loading projectslasted 32m
MajorSep 16, 2025, 20:35 UTC
Some users are having issues accessing Hexlasted 19m
MinorSep 9, 2025, 17:49 UTC
Some users are experiencing degraded performancelasted 24m
MajorAug 27, 2025, 16:26 UTC
Some users are experiencing issues accessing Hex projectslasted 19m
CriticalAug 20, 2025, 17:00 UTC
Some users are experiencing issues accessing Hex projectslasted 1h 26mConfig change
MajorJul 18, 2025, 12:40 UTC
Code cells displaying HTML not renderinglasted 1h 16m
MajorJun 2, 2025, 16:01 UTC
Degraded Kernel Acquisitionlasted 1h 32m
MajorMay 18, 2025, 23:38 UTC
Degraded Kernel Acquisitionlasted 43m
CriticalMay 13, 2025, 14:38 UTC
Degraded kernel acquisitionlasted 4h 32mDatabase
MinorApr 28, 2025, 18:51 UTC
Issues with building custom kernelslasted 4h 57m
MajorApr 25, 2025, 13:20 UTC
Inputs not reacting on some published appslasted 2h 55m
MinorApr 3, 2025, 15:37 UTC
Copy to clipboard and download CSV issueslasted 27h 23m
MinorMar 12, 2025, 15:44 UTC
Viewers experiencing issues viewing projectslasted 1h 14m
NoticeFeb 26, 2025, 17:55 UTC
Slack outage impacting ability to send notifications from Hexlasted 24h 31m
MajorFeb 6, 2025, 19:39 UTC
Instability in project loadslasted 1h 50m
CriticalFeb 5, 2025, 19:03 UTC
Projects not loading for some userslasted 51m
MajorFeb 4, 2025, 22:52 UTC
Projects not loadinglasted 38m
CriticalJan 30, 2025, 17:10 UTC
Web app outagelasted 46m
CriticalJan 30, 2025, 14:35 UTC
Projects not loadinglasted 1h 20m
MajorJan 17, 2025, 15:12 UTC
HTML and styled dataframes not renderinglasted 1h 22m
CriticalJan 8, 2025, 21:00 UTC
Projects not loadinglasted 1h 41m
CriticalNov 12, 2024, 16:18 UTC
Platform instabilitylasted 2h 51mDeployment
CriticalAug 15, 2024, 18:32 UTC
Kernel Unavailabilitylasted 3h 5m
NoticeJul 25, 2024, 06:00 UTC
Workspace tiers downgradedlasted 0m
MajorJun 20, 2024, 19:18 UTC
Intermittent 502s when accessing Hexlasted 1h 14m
MajorMay 15, 2024, 15:24 UTC
Platform instabilitylasted 49m
NoticeApr 16, 2024, 13:46 UTC
Platform instabilitylasted 39m
CriticalMar 17, 2024, 04:08 UTC
Kernels unavailablelasted 42m
MajorMar 9, 2024, 18:10 UTC
Platform instabilitylasted 37m
MinorFeb 15, 2024, 19:29 UTC
Platform Instabilitylasted 6h 12m
NoticeJan 11, 2024, 04:12 UTC
Unable to load Hexlasted 7m
About Hex

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

AI median
59m

Hex: 0m weighted downtime in range, category median 59m.

0 incidents, 0 major or critical, 0m of incident time (0m major or critical, 0m partial), longest none, implied uptime 100%, between Aug 14, 2026 and Nov 11, 2026.

Stated causes

47 incidents with no cause stated.

Across Glyph:Company profileRoundupPaydaysChangefeedUptime

Questions

Is Hex down right now?

Check Hex's own status page at https://status.hex.tech for the live state. This page shows Hex's incident history from that page; the most recent incident started 2026-08-03: "Upstream Snowflake Incident".

How often does Hex have outages?

Hex posted 0 incidents in the last 90 days and 7 in the last year, 0 of them major or critical in the last 90 days. The median incident lasted Ongoing.

When was Hex's last major outage?

2026-05-11: "Projects not loading", lasting 17m.

What usually causes Hex incidents?

Where Hex explained the cause, the most common was configuration change (1 incidents). Most status updates do not name a cause.