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Hex · AINov 7, 2025, 15:07 UTC 1 year ago

Issues using 3.11 custom images

MajorNot disclosedUpdated 2h ago
Nov 7, 15:07 UTCNov 7, 19:28 UTC
Duration
4h 21m
Impact
Major
Root cause
Not disclosed
Hex, 90 days
0 incidents
Affected
Kernels
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Nov 7, 19:28 UTC
    This incident has been resolved.
  2. Identified · Nov 7, 16:40 UTC
    We are continuing to work on a fix for this issue.
  3. Identified · Nov 7, 15:26 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Nov 7, 15:07 UTC
    We are currently investigating an issue using 3.11 custom images. It is expected that projects using customer images are able to acquire a kernel, but are not able to query data sources.

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