Degraded Ingest due to database connectivity issues
Mar 10, 13:50 UTCMar 10, 14:14 UTC
Duration
24m
Impact
Minor
Root cause
Network
Honeycomb, 90 days
4 incidents
Affected
api.honeycomb.io - US1 Event Ingest
Final update
This incident is now resolved. We are also noting that some other parts of honeycomb (the query UI) may have seen spurious failures as well during the impacted period (13:22, 13:44 UTC).
Timeline
- Resolved · Mar 10, 14:14 UTC
This incident is now resolved. We are also noting that some other parts of honeycomb (the query UI) may have seen spurious failures as well during the impacted period (13:22, 13:44 UTC).
- Monitoring · Mar 10, 13:56 UTC
We have stabilized the cluster and are monitoring the state while investigating to understand what triggered the degradation. Overall, 0.04% traffic was rejected with an error due to this degradation during the 20 minute window we were impaired.
- Investigating · Mar 10, 13:50 UTC
We are currently seeing elevated errors in connecting to some of our databases, which results in low amounts of Ingest traffic being rejected. We are looking into correcting the situation.