Honeycomb · Apps and SaaSAug 21, 2026, 15:21 UTC

Canvas not loading

MinorNot disclosedUpdated 2h ago

Aug 21, 15:21 UTCAug 21, 15:59 UTC

Duration

38m

Impact

Minor

Root cause

Not disclosed

Honeycomb, 90 days

4 incidents

Affected

ui.honeycomb.io - US1 App Interfaceui.eu1.honeycomb.io - EU1 App Interface

Final update

This incident has been resolved.

Resolved · Aug 21, 15:59 UTC
This incident has been resolved.
Monitoring · Aug 21, 15:25 UTC
We have deployed the fix and are seeing recovery of normal Canvas functionality.
Identified · Aug 21, 15:21 UTC
Canvas is not loading for customers in the US and EU regions and we have identified what we believe to be the cause and are rolling out a fix.