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Honeycomb · Apps and SaaSJul 27, 2026, 13:13 UTC 3 months ago

Triggers intermittently failing in EU region

MinorNot disclosedUpdated 2h ago
Jul 27, 13:13 UTCJul 28, 18:30 UTC
Duration
29h 17m
Impact
Minor
Root cause
Not disclosed
Honeycomb, 90 days
4 incidents
Affected
ui.eu1.honeycomb.io - EU1 Queryingui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
Status page

Final update

The degradation in querying and triggers has been resolved and we're back to full functionality.

Timeline

  1. Resolved · Jul 28, 18:30 UTC
    The degradation in querying and triggers has been resolved and we're back to full functionality.
  2. Monitoring · Jul 28, 18:21 UTC
    We are continuing to monitor for any further issues.
  3. Monitoring · Jul 27, 22:51 UTC
    The partial degradation has been resolved for all customers except for those specifically contacted. We are working on mitigation measures so that we can fully restore trigger functionality for everyone.
  4. Monitoring · Jul 27, 19:46 UTC
    We are seeing a regression in performance with partial degradation of both triggers and querying. We are working to remediate.
  5. Monitoring · Jul 27, 16:01 UTC
    We have identified the source of the issue, applied a temporary fix, and are working on a permanent fix. We continue to monitor the situation.
  6. Investigating · Jul 27, 13:52 UTC
    We are continuing to see issues with triggers and are also noticing issues with querying. We are investigating for the cause of both.
  7. Investigating · Jul 27, 13:13 UTC
    We are seeing triggers intermittently failing in the EU region. We are actively investigating the cause.

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