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HubSpot · Apps and SaaSMay 12, 2026, 13:57 UTC 6 months ago

HubSpot may be unavailable for some users

InformationalDatabaseUpdated 47d ago
May 12, 13:57 UTCMay 12, 14:55 UTC
Duration
59m
Impact
Informational
Root cause
Database
HubSpot, 90 days
12 incidents
Affected
Not listed by the vendor.
Status page

Final update

Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Timeline

  1. Resolved · May 12, 14:55 UTC
    Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
  2. Investigating · May 12, 13:57 UTC
    We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

More from HubSpot

Full history

Also caused by database

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