Incidentsby IbisMerchant Settlements / Payouts degradation
Oct 13, 13:25 UTCOct 13, 16:16 UTC
Duration
2h 51m
Impact
Minor
Root cause
Not disclosed
Klarna, 90 days
13 incidents
Affected
EuropeNorth AmericaMerchant Settlements/Payouts - EuropeMerchant Settlements/Payouts - North America
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 13, 16:16 UTC
This incident has been resolved.
- Monitoring · Oct 13, 13:34 UTC
Performance has returned to normal, and we are seeing an increase in processed settlements. We will continue to monitor settlement processing to confirm sustained recovery. Thank you for your patience.
- Investigating · Oct 13, 13:25 UTC
Merchant settlements is experiencing degraded performance. We are working to restore the service as soon as possible. Thank you for your patience.