Who is down right now

Klarna outage history and postmortems

Apps and SaaS · London, United Kingdom · 10 incidents in 90 days · 99.80% implied uptime · last 20d ago

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No open incidents· checked 2h 4m agoLast resolved 19 days ago: Payments in the App degradation, lasted 1h 42m

History

48 on file
IncidentDuration
Payments in the App degradationSep 18, 05:32 UTC1h 42m
Klarna Payments degradationSep 3, 15:22 UTC4h 46m
Klarna PaymentsSep 3, 14:59 UTC19m
Klarna Payments degradationSep 2, 15:50 UTC9h 3m
Merchant Portal degradationAug 31, 19:19 UTC1h 11m
Klarna Payments degradationAug 28, 06:12 UTC1h 17m
Klarna Payments degradationAug 25, 16:17 UTC1m
Direct Debit is experiencing issues in Austria, Germany and NetherlandsAug 25, 12:30 UTC28m
Merchant Onboarding degradation using Integration GuidesJul 29, 17:58 UTC4h 23m
Klarna Express Checkout iOS degradationJul 24, 08:07 UTC20d
Customer Service degradationJun 1, 09:47 UTC3h 11m
Klarna US Service DisruptionMay 8, 01:28 UTC10h 37m
Payment Notifications and Order Updates issueMay 7, 08:14 UTC8h 29m
Banking in the App and Klarna Card degradationApr 30, 12:07 UTC37m
BankID is experiencing issues in Norway and FinlandApr 26, 12:12 UTC45m
Sign-in degradationApr 18, 03:32 UTC2h 9m
Direct Payments in the App degradationApr 17, 11:50 UTC47m
Merchant Settlements / Payouts degradationApr 9, 08:37 UTC25h 6m
Support Chat AI assistant experiencing issuesMar 30, 08:59 UTC51m
Customer Service Chat & Phone Support is experiencing issuesMar 25, 11:10 UTC46m
Klarna Payments degradationMar 22, 11:03 UTC1h 18m
Klarna Payments degradationMar 22, 03:26 UTC1h 50m
Purchase Flow for Norway is degradedMar 17, 12:24 UTC5h
Klarna Payments degradationMar 11, 16:18 UTC2h 1m
Merchant Portal degradationMar 10, 17:33 UTC2h 14m
Shopping in the App degradationMar 9, 23:45 UTC1h 11m
Merchants might experience issues with handling DisputesMar 4, 12:54 UTC51m
Swish maintenance impacting Swedish paymentsFeb 17, 02:01 UTC2h 3m
Customer Service degradationJan 31, 08:42 UTC2h 58m
Chat AI Assistant degradation in the AppJan 28, 16:54 UTC8m
Klarna Payments degradationJan 28, 03:57 UTC33m
Sign-in degradationJan 24, 15:29 UTC2h 59m
BankID in Sweden reports low success rateDec 22, 06:34 UTC42m
Klarna purchase API degradationDec 16, 10:58 UTC21m
Merchant Operations degradation - Maintenance OngoingDec 15, 08:06 UTC4h 6m
Klarna Customer support and other Klarna apps including Purchase Flow service are affectedDec 5, 09:15 UTC1h 6m
Settlement DelaysDec 3, 08:08 UTC25h 29m
Klarna App degradationNov 24, 13:24 UTC7h
Merchant Settlement report degradationNov 18, 15:50 UTC24m
Merchant Portal degradation - Limited Access to In-store App in Merchant PortalNov 14, 15:54 UTC1h 31m
About Klarna

Klarna Group plc is a Swedish financial technology company and digital bank. Founded in 2005 in Stockholm, Sweden, Klarna provides digital payments, short-term consumer credit, cards, banking services and merchant tools for online and in-store commerce.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Apps and SaaS median
4h 17m

Klarna: 4h 17m weighted downtime in range, category median 1h 1m.

10 incidents, 1 major or critical, 7d 18h of incident time (9h 3m major or critical, 7d 9h partial), longest 7d, implied uptime 99.80%, between Jul 11, 2026 and Oct 8, 2026.

Stated causes

45 incidents with no cause stated.

Across Ibis:Company profileQuarterlyPaydaysUptime

Questions

Is Klarna down right now?

Check Klarna's own status page at https://status.klarna.com for the live state. This page shows Klarna's incident history from that page; the most recent incident started 2026-09-18: "Payments in the App degradation".

How often does Klarna have outages?

Klarna posted 10 incidents in the last 90 days and 47 in the last year, 1 of them major or critical in the last 90 days. The median incident lasted 1h 30m.

When was Klarna's last major outage?

2026-09-02: "Klarna Payments degradation", lasting 9h 3m.

What usually causes Klarna incidents?

Where Klarna explained the cause, the most common was third-party dependency (3 incidents). Most status updates do not name a cause.