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Mailgun · Apps and SaaSMay 14, 2025, 18:38 UTC 1 year ago

Intermittent API Errors

CriticalNetworkUpdated 47d ago
May 14, 18:38 UTCMay 14, 22:18 UTC
Duration
3h 40m
Impact
Critical
Root cause
Network
Mailgun, 90 days
9 incidents
Affected
APIControl PanelEmail ValidationSMTPEmail Services - APIEmail Services - SMTPCustomer Tools - Control PanelDeliverability Services - Email Validation
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · May 14, 22:18 UTC
    This incident has been resolved.
  2. Monitoring · May 14, 22:03 UTC
    A fix has been deployed and we are monitoring.
  3. Identified · May 14, 21:32 UTC
    We identified a routing issue in our internal service mesh. We are attempting to roll out a fix.
  4. Investigating · May 14, 21:08 UTC
    We are continuing to investigate this issue.
  5. Investigating · May 14, 20:41 UTC
    We are continuing to investigate this issue.
  6. Investigating · May 14, 19:12 UTC
    We are continuing to investigate this issue.
  7. Investigating · May 14, 18:48 UTC
    We are continuing to investigate this issue.
  8. Investigating · May 14, 18:38 UTC
    We are currently investigating this issue.

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Full history

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