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Mailgun · Apps and SaaSMay 6, 2026, 15:40 UTC 6 months ago

Automatic Sender Security Records Not Provisioning

MinorNot disclosedUpdated 47d ago
May 6, 15:40 UTCMay 7, 18:42 UTC
Duration
27h 3m
Impact
Minor
Root cause
Not disclosed
Mailgun, 90 days
9 incidents
Affected
Control PanelCustomer Tools - Control Panel
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · May 7, 18:42 UTC
    This incident has been resolved.
  2. Monitoring · May 7, 12:40 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · May 6, 19:46 UTC
    We are continuing to work on a fix for this issue.
  4. Identified · May 6, 15:40 UTC
    Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.

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