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Nabis · Data and observabilityJun 22, 2022, 22:52 UTC 4 years ago

Customers Receiving 502 "Bad Gateway Errors" On V1 API

MinorNot disclosedUpdated 55m ago
Jun 22, 22:52 UTCJun 23, 01:18 UTC
Duration
2h 27m
Impact
Minor
Root cause
Not disclosed
Nabis, 90 days
0 incidents
Affected
Nabis Public API for Brands
Status page

Final update

This incident causing the errors in the Brands API has been resolved.

Timeline

  1. Resolved · Jun 23, 01:18 UTC
    This incident causing the errors in the Brands API has been resolved.
  2. Identified · Jun 23, 00:57 UTC
    The issue has been identified and a fix is being implemented.
  3. Investigating · Jun 22, 22:52 UTC
    At approximately 3:10 PM EST, the engineering team received reports that certain customers were experiencing "Bad Gateway" errors when using the Brand API. The team is currently investigating this issue, and will be issuing a fix as promptly as possible. Thank you for your patience.

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