Customers Receiving 502 "Bad Gateway Errors" On V1 API
Jun 22, 22:52 UTCJun 23, 01:18 UTC
Duration
2h 27m
Impact
Minor
Root cause
Not disclosed
Nabis, 90 days
0 incidents
Affected
Nabis Public API for Brands
Final update
This incident causing the errors in the Brands API has been resolved.
Timeline
- Resolved · Jun 23, 01:18 UTC
This incident causing the errors in the Brands API has been resolved.
- Identified · Jun 23, 00:57 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Jun 22, 22:52 UTC
At approximately 3:10 PM EST, the engineering team received reports that certain customers were experiencing "Bad Gateway" errors when using the Brand API. The team is currently investigating this issue, and will be issuing a fix as promptly as possible. Thank you for your patience.