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Nabis · Data and observabilityOct 28, 2022, 15:52 UTC 4 years ago

Active Investigation: Inventory Counts At 0

InformationalNot disclosedUpdated 54m ago
Oct 28, 15:52 UTCOct 28, 18:20 UTC
Duration
2h 28m
Impact
Informational
Root cause
Not disclosed
Nabis, 90 days
0 incidents
Affected
Nabis Brand Web ApplicationNabis Public API for Brands
Status page

Final update

We have now observed improvements to our Inventory system from issues reflected this morning, so this issue should now be resolved, after a page refresh.

Timeline

  1. Resolved · Oct 28, 18:20 UTC
    We have now observed improvements to our Inventory system from issues reflected this morning, so this issue should now be resolved, after a page refresh.
  2. Identified · Oct 28, 17:12 UTC
    We are still experiencing some inventory issues from select brands, but the team is actively working on a fix. Thank you for your patience.
  3. Monitoring · Oct 28, 16:08 UTC
    The Nabis team has implemented a fix for the issue whereby customers were reporting that quantities available of items were 0. A fix has been issued. Please refresh your site in order to ensure the fix is applied- thank you!
  4. Identified · Oct 28, 16:08 UTC
    We are continuing to work on a fix for this issue.
  5. Identified · Oct 28, 15:52 UTC
    The Nabis team is actively investigating the bug whereby some inventory items are reporting as having 0 units available. Thank you for your patience.

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