Incidentsby GlyphDegraded Performance affecting Agents API
Sep 14, 20:30 UTCSep 14, 23:39 UTC
Duration
3h 9m
Impact
Informational
Root cause
Not disclosed
OpenAI, 90 days
80 incidents
Affected
Not listed by the vendor.
Final update
The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.
Timeline
- Resolved · Sep 14, 23:39 UTC
The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.
- Monitoring · Sep 14, 23:28 UTC
We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.
- Monitoring · Sep 14, 20:30 UTC
Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.
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