Incidentsby GlyphDelayed support responses
Sep 18, 21:36 UTCSep 19, 01:10 UTC
Duration
3h 34m
Impact
Informational
Root cause
Not disclosed
OpenAI, 90 days
80 incidents
Affected
Not listed by the vendor.
Final update
All impacted services have now fully recovered.
Timeline
- Resolved · Sep 19, 01:10 UTC
All impacted services have now fully recovered.
- Monitoring · Sep 18, 21:59 UTC
We have applied the mitigation and are monitoring the recovery. Some support responses by email and chat may still be delayed while we work through affected cases.
- Identified · Sep 18, 21:36 UTC
Some users are experiencing delayed responses from OpenAI Support by email and chat. We’re investigating and will share updates as we learn more.
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