Overbilling for OpenAI-hosted containers in the Agent API

Final update

All impacted services have now fully recovered.

1. Resolved · Sep 19, 07:52 UTC
   All impacted services have now fully recovered.
2. Monitoring · Sep 19, 05:00 UTC
   We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.
3. Identified · Sep 19, 01:08 UTC
   We are still implementing the mitigation.
4. Investigating · Sep 18, 23:22 UTC
   We’re continuing to work on a fix for the container overbilling issue. We’re also reviewing affected usage to identify impacted customers and calculate refunds.
5. Investigating · Sep 18, 22:29 UTC
   We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.