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20 down now · 248 this week

OpenAI · AISep 23, 2026, 23:25 UTC 6 weeks ago

Mobile users unable to see Work Mode and the Model Picker

MinorNot disclosedUpdated 46d ago
Sep 23, 23:25 UTCSep 23, 23:49 UTC
Duration
24m
Impact
Minor
Root cause
Not disclosed
OpenAI, 90 days
80 incidents
Affected
Not listed by the vendor.
Status page

Final update

All impacted services have now fully recovered.

Timeline

  1. Resolved · Sep 23, 23:49 UTC
    All impacted services have now fully recovered.
  2. Monitoring · Sep 23, 23:32 UTC
    We have applied the mitigation and are monitoring the recovery.
  3. Investigating · Sep 23, 23:25 UTC
    We have identified that mobile users are not able to see work mode or the model picker when using ChatGPT. We are working on implementing a mitigation.

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