Service Disruption Identified: CORE AMS
Dec 1, 00:04 UTCDec 2, 02:30 UTC
Duration
26h 26m
Impact
Critical
Root cause
Not disclosed
Paperspace, 90 days
2 incidents
Affected
Europe (AMS1)
Final update
The incident in the AMS region has been fully resolved, and all services are now available. If you experience any further issues, please don't hesitate to contact our support team for assistance.
Timeline
- Resolved · Dec 2, 02:30 UTC
The incident in the AMS region has been fully resolved, and all services are now available. If you experience any further issues, please don't hesitate to contact our support team for assistance.
- Monitoring · Dec 1, 19:53 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Dec 1, 14:56 UTC
Our engineers are continuing to work on restoring full functionality in the AMS region. While some services remain partially unavailable for certain customers, recovery efforts are actively ongoing. We will provide further updates as progress continues.
- Identified · Dec 1, 12:07 UTC
The AMS region is operating in a partially degraded state. While some services are accessible, others remain unavailable for certain customers. We have identified the issue and our engineers are actively working on recovery. We’ll provide further updates as progress continues.
- Monitoring · Dec 1, 06:50 UTC
The AMS region is now operational, but some users may experience slow performance as systems stabilize. Our team is monitoring the recovery and working to restore full functionality.
- Identified · Dec 1, 03:44 UTC
Update on Paperspace AMS Region Outage Our teams continue to work on recovering Paperspace services in the AMS region. Some customers may see improvements in bringing up their instances. We'll provide further updates as progress is made.
- Identified · Dec 1, 00:04 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Dec 1, 00:04 UTC
We have identified a service disruption affecting our AMS region due to a power issue. Our team is working diligently to resolve this matter as quickly as possible. In the meantime, users may experience issues with their Core Products.
More from Paperspace
Full historyGradient Notebooks Stuck in Pending State - Recovery Underwaylasted 1h 18mService Disruption: Paperspace Consolelasted 1h 4mService Disruption Identified: CORE CA1lasted 3h 34mService Disruption Identified: CORElasted 3h 54mDegraded Performance: Core VM Start/Stop Delays and Internal Connectivity Issueslasted 2h 1mGPU Instance Power-On Issues (NYC Region)lasted 2h 18m