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Paperspace · AIDec 1, 2025, 00:04 UTC 11 months ago

Service Disruption Identified: CORE AMS

CriticalNot disclosedUpdated 3h ago
Dec 1, 00:04 UTCDec 2, 02:30 UTC
Duration
26h 26m
Impact
Critical
Root cause
Not disclosed
Paperspace, 90 days
2 incidents
Affected
Europe (AMS1)
Status page

Final update

The incident in the AMS region has been fully resolved, and all services are now available. If you experience any further issues, please don't hesitate to contact our support team for assistance.

Timeline

  1. Resolved · Dec 2, 02:30 UTC
    The incident in the AMS region has been fully resolved, and all services are now available. If you experience any further issues, please don't hesitate to contact our support team for assistance.
  2. Monitoring · Dec 1, 19:53 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Dec 1, 14:56 UTC
    Our engineers are continuing to work on restoring full functionality in the AMS region. While some services remain partially unavailable for certain customers, recovery efforts are actively ongoing. We will provide further updates as progress continues.
  4. Identified · Dec 1, 12:07 UTC
    The AMS region is operating in a partially degraded state. While some services are accessible, others remain unavailable for certain customers. We have identified the issue and our engineers are actively working on recovery. We’ll provide further updates as progress continues.
  5. Monitoring · Dec 1, 06:50 UTC
    The AMS region is now operational, but some users may experience slow performance as systems stabilize. Our team is monitoring the recovery and working to restore full functionality.
  6. Identified · Dec 1, 03:44 UTC
    Update on Paperspace AMS Region Outage Our teams continue to work on recovering Paperspace services in the AMS region. Some customers may see improvements in bringing up their instances. We'll provide further updates as progress is made.
  7. Identified · Dec 1, 00:04 UTC
    The issue has been identified and a fix is being implemented.
  8. Investigating · Dec 1, 00:04 UTC
    We have identified a service disruption affecting our AMS region due to a power issue. Our team is working diligently to resolve this matter as quickly as possible. In the meantime, users may experience issues with their Core Products.

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