Incidentsby GlyphService Disruption: Users may encounter issues interacting with their CORE Virtual Machines on the CA1 Region.
Sep 18, 04:16 UTCSep 18, 06:38 UTC
Duration
2h 21m
Impact
Major
Root cause
Not disclosed
Paperspace, 90 days
2 incidents
Affected
US (CA1)
Final update
Our engineers have resolved the issue. Please contact our Support Team if you encounter any problems with your CA1 CORE Virtual Machine.
Timeline
- Resolved · Sep 18, 06:38 UTC
Our engineers have resolved the issue. Please contact our Support Team if you encounter any problems with your CA1 CORE Virtual Machine.
- Monitoring · Sep 18, 06:13 UTC
Our engineers have implemented a fix and events should start processing as usual. Customers that still experience issues, please wait a few minutes and try again or contact our Support Team.
- Investigating · Sep 18, 04:16 UTC
We are currently investigating an issue that is preventing CORE machines in CA1 from processing events. Our engineers are working on a fix. We apologize for any inconvenience caused.
More from Paperspace
Full historyGradient Notebooks Stuck in Pending State - Recovery Underwaylasted 1h 18mService Disruption: Paperspace Consolelasted 1h 4mService Disruption Identified: CORE CA1lasted 3h 34mService Disruption Identified: CORElasted 3h 54mDegraded Performance: Core VM Start/Stop Delays and Internal Connectivity Issueslasted 2h 1mGPU Instance Power-On Issues (NYC Region)lasted 2h 18m