Service Disruption: NY2 Users may experience issues interacting with Gradient and CORE.
May 10, 07:42 UTCMay 13, 18:28 UTC
Duration
3d 10h
Impact
Major
Root cause
Not disclosed
Paperspace, 90 days
2 incidents
Affected
US (NY2)Gradient
Final update
This incident has been resolved.
Timeline
- Resolved · May 13, 18:28 UTC
This incident has been resolved.
- Monitoring · May 13, 05:05 UTC
We are monitoring the situation. Some users may experience issues with Gradient and Free instances continue to run at a lower capacity. We apologize for the inconvenience.
- Monitoring · May 11, 08:46 UTC
We continue to keep an eye on the situation. Gradient Free instances are currently running at a lower capacity. We apologize for the inconvenience.
- Monitoring · May 11, 06:33 UTC
We continue to monitor the situation. Users may encounter issues starting Free Gradient instances. We apologize for the inconvenience.
- Monitoring · May 11, 00:54 UTC
We've implemented a fix and are monitoring the results.
- Identified · May 10, 21:14 UTC
Our engineers have identified and working on a fix for GRADIENT. We apologize for the inconvenience caused.
- Identified · May 10, 17:19 UTC
We have implemented a fix for CORE and continue to investigate GRADIENT. We apologize for the inconvenience caused.
- Identified · May 10, 14:05 UTC
We are continuing to work on a fix for this issue.
- Identified · May 10, 12:51 UTC
Our engineers are still working on resolving this issue. We appreciate your patience and apologize for the inconvenience.
- Investigating · May 10, 09:20 UTC
Our engineers continue investigating the issue. We apologize for the inconvenience caused.
- Investigating · May 10, 07:42 UTC
Our engineers are investigating an issue where users may not be able to interact with Gradient Notebooks. We apologize for the inconvenience caused.
More from Paperspace
Full historyGradient Notebooks Stuck in Pending State - Recovery Underwaylasted 1h 18mService Disruption: Paperspace Consolelasted 1h 4mService Disruption Identified: CORE CA1lasted 3h 34mService Disruption Identified: CORElasted 3h 54mDegraded Performance: Core VM Start/Stop Delays and Internal Connectivity Issueslasted 2h 1mGPU Instance Power-On Issues (NYC Region)lasted 2h 18m