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Paperspace · AIMay 28, 2024, 15:54 UTC 2 years ago

Core and Gradient performance degraded on NY2

MajorNot disclosedUpdated 3h ago
May 28, 15:54 UTCMay 28, 19:31 UTC
Duration
3h 36m
Impact
Major
Root cause
Not disclosed
Paperspace, 90 days
2 incidents
Affected
US (NY2)Gradient
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · May 28, 19:31 UTC
    This incident has been resolved.
  2. Monitoring · May 28, 17:46 UTC
    We are continuing to monitor for any further issues.
  3. Monitoring · May 28, 17:45 UTC
    A fix has been implemented and we are monitoring the results.
  4. Investigating · May 28, 16:33 UTC
    We are continuing to investigate this issue.
  5. Investigating · May 28, 15:54 UTC
    Our engineers are investigating an issue where users may not be able to interact with Gradient Notebooks and Core VMs in NY2

More from Paperspace

Full history
NoticeOct 30, 05:59 UTC
Gradient Notebooks Stuck in Pending State - Recovery Underwaylasted 1h 18m
CriticalAug 26, 10:46 UTC
Service Disruption: Paperspace Consolelasted 1h 4m
MajorMay 26, 01:30 UTC
Service Disruption Identified: CORE CA1lasted 3h 34m
MinorMay 8, 18:08 UTC
Service Disruption Identified: CORElasted 3h 54m
MajorApr 20, 15:32 UTC
Degraded Performance: Core VM Start/Stop Delays and Internal Connectivity Issueslasted 2h 1m
MajorApr 18, 15:00 UTC
GPU Instance Power-On Issues (NYC Region)lasted 2h 18m