Delayed Widget Load and Degraded Application Performance
Jul 3, 18:01 UTCJul 3, 19:02 UTC
Duration
1h 1m
Impact
Major
Root cause
Not disclosed
Qualified, 90 days
1 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved. Thank you for your patience.
Timeline
- Resolved · Jul 3, 19:02 UTC
This incident has been resolved. Thank you for your patience.
- Monitoring · Jul 3, 18:27 UTC
A fix has been implemented for the issue impacting delays in widgets loading on some customer websites and in app performance degradation. We will be closely monitoring to ensure systems are back to normal.
- Identified · Jul 3, 18:16 UTC
We have identified the issue impacting delays with the widget loading on some customer websites and overall performance degradation for users in the application. We are currently working towards a resolution. We will provide updates as they become available.
- Investigating · Jul 3, 18:01 UTC
We are currently investigating reports of delayed widget loads impacting some customer websites and degraded performance in app for some users**.** We are actively investigating, and will provide updates accordingly.
More from Qualified
Full historySystem-Wide Service Disruptionlasted 4h 43mService Disruption: Widget Load & User Login Issueslasted 2h 14mApplication Partial Outagelasted 51mApplication Performance Degradationlasted 37mDropdowns unavailable in the Applicationlasted 1h 46mPartial Outage impacting Meeting Bookings for Microsoft Calendar userslasted 1h 20m