Application Performance Degradation

Final update

This incident has been resolved and our application is back to normal. Thank you for your patience.

1. Resolved · Aug 21, 21:29 UTC
   This incident has been resolved and our application is back to normal. Thank you for your patience.
2. Monitoring · Aug 21, 19:56 UTC
   A fix has been implemented and we are seeing our application stability returning to normal.  We will be closely monitoring to ensure systems are fully back to normal.
3. Identified · Aug 21, 18:53 UTC
   An external service in our application is currently experiencing issues causing minor instability in our application. Our engineering team is working on a fix to improve stability. We will provide further updates as a fix is deployed.
4. Investigating · Aug 21, 18:23 UTC
   We are currently investigating reports of degraded performance within the Qualified Application and the Platform. Users may see delayed load times in the application and visitors may see a small delay in our widgets loading on websites. We will provide further updates as the cause is identified.