Incidentsby GlyphApplication Issues and User issues
Oct 20, 15:28 UTCOct 20, 19:24 UTC
Duration
3h 56m
Impact
Major
Root cause
Not disclosed
Qualified, 90 days
1 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved. Thank you for your patience.
Timeline
- Resolved · Oct 20, 19:24 UTC
This incident has been resolved. Thank you for your patience.
- Monitoring · Oct 20, 18:57 UTC
With the continued improvement AWS systems are seeing, our application appears to now be recovered. We will continue to monitor our systems to ensure a full resolution.
- Identified · Oct 20, 17:45 UTC
With the latest update from AWS our system is showing signs of recovery. Users and visitors may continue to see performance degradation or issues in the various areas of the application. However we are continuing to monitor our systems as AWS continues to recover.
- Investigating · Oct 20, 15:28 UTC
We are currently impacted by the wide-scale AWS outage. Users may be having issues signing into the application, and areas of the application (widget loads, meeting offers, AI SDR, in-app analytics) are also seeing loading and performance issues.
More from Qualified
Full historySystem-Wide Service Disruptionlasted 4h 43mService Disruption: Widget Load & User Login Issueslasted 2h 14mApplication Partial Outagelasted 51mApplication Performance Degradationlasted 37mDropdowns unavailable in the Applicationlasted 1h 46mPartial Outage impacting Meeting Bookings for Microsoft Calendar userslasted 1h 20m