Major Service Outage: Authentication & Core Functionality
Mar 4, 15:22 UTCMar 4, 17:13 UTC
Duration
1h 51m
Impact
Major
Root cause
Not disclosed
Qualified, 90 days
1 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved and we are seeing a full recovery.
Timeline
- Resolved · Mar 4, 17:13 UTC
This incident has been resolved and we are seeing a full recovery.
- Monitoring · Mar 4, 16:00 UTC
A fix has been implemented for the issues accessing the application and features functioning. We are seeing recovery across all orgs, but are continuing to monitor to ensure a full recovery.
- Identified · Mar 4, 15:39 UTC
We have identified the issue impacting our services. We are seeing some recovery. Another update will be posted as a further fix is in place.
- Investigating · Mar 4, 15:22 UTC
We are currently investigating reports of users being unable to access their Qualified accounts when signing in, and our widgets not appearing on websites. We will provide further updates once the issue is identified.
More from Qualified
Full historySystem-Wide Service Disruptionlasted 4h 43mService Disruption: Widget Load & User Login Issueslasted 2h 14mApplication Partial Outagelasted 51mApplication Performance Degradationlasted 37mDropdowns unavailable in the Applicationlasted 1h 46mPartial Outage impacting Meeting Bookings for Microsoft Calendar userslasted 1h 20m