Video posts are not displaying correctly
Dec 18, 22:49 UTCDec 19, 01:00 UTC
Duration
2h 11m
Impact
Minor
Root cause
Not disclosed
Reddit, 90 days
3 incidents
Affected
Desktop WebMobile WebNative Mobile Appsreddit.com - Desktop Webreddit.com - Mobile Webreddit.com - Native Mobile Apps
Final update
A fix has been rolled out and we have fixed the issues with impacted video posts.
Timeline
- Resolved · Dec 19, 01:00 UTC
A fix has been rolled out and we have fixed the issues with impacted video posts.
- Identified · Dec 18, 23:06 UTC
We've identified and mitigated the underlying problem. Newly uploaded videos should now appear correctly, and we're working on a fix for videos uploaded during the outage.
- Investigating · Dec 18, 22:49 UTC
We are currently investigating reports that some video posts are displaying as images.
More from Reddit
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2300:23 UTC | Mods Unable to Approve Content | minor | 1h 4m |
| Sep 119:51 UTC | Elevated site errors | major | 1h 32m |
| Jul 2515:05 UTC | Degraded performance across the site | major | 1h 22m |
| May 2020:58 UTC | Investigating elevated errors and issues loading comments | none | 59m |
| May 1817:39 UTC | Investigating elevated site errors and issues accessing media | minor | 3h 25m |
| May 800:47 UTC | AWS availability causing degradation in user experiences for various services | minor | 3d 13h |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.