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Segment · Data and observabilityJan 25, 2026, 11:37 UTC 9 months ago

Tiktok Conversion Destinations are experiencing an outage

MinorNot disclosedUpdated 46d ago
Jan 25, 11:37 UTCJan 26, 09:54 UTC
Duration
22h 17m
Impact
Minor
Root cause
Not disclosed
Segment, 90 days
10 incidents
Affected
Streaming Destinations (US)Streaming Destinations (EU)Streaming Destinations - Streaming Destinations (US)Streaming Destinations - Streaming Destinations (EU)
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jan 26, 09:54 UTC
    This incident has been resolved.
  2. Monitoring · Jan 26, 08:10 UTC
    Tiktok APIs have recovered and we see successful traffic flowing through from Segment. We'll continue to monitor the destination traffic.
  3. Identified · Jan 25, 17:01 UTC
    Tiktok's Ad Measurement APIs are returning 500. We have reached out to Tiktok for support. There is widespread Tiktok outage reported.
  4. Investigating · Jan 25, 11:37 UTC
    We are currently investigating an issue with Tiktok Offline Conversions and Tiktok Conversions destination. Tiktok Business APIs are experiencing an outage.

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