Delays to Realtime Audiences and Journeys
Nov 4, 20:17 UTCNov 4, 22:25 UTC
Duration
2h 8m
Impact
Minor
Root cause
Not disclosed
Segment, 90 days
9 incidents
Affected
Engage (US)Journeys (US)Engage - Engage (US)Engage - Journeys (US)
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 4, 22:25 UTC
This incident has been resolved.
- Monitoring · Nov 4, 21:28 UTC
A fix has been deployed and we are seeing delays decrease. We are continuing to monitor and will post another update as we monitor towards resolution.
- Identified · Nov 4, 21:04 UTC
We are continuing to work on a fix for this issue.
- Identified · Nov 4, 20:30 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Nov 4, 20:17 UTC
The team is currently investigating an issue causing delay to Engage Realtime Audiences and Journeys.
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