Degraded performance in Audiences and Journeys UI
Mar 9, 14:40 UTCMar 10, 00:45 UTC
Duration
10h 5m
Impact
Minor
Root cause
Not disclosed
Segment, 90 days
11 incidents
Affected
Web Interface (US)Public API (US)Web Interface (EU)Public API (EU)Web Interface - Web Interface (US)Web Interface - Web Interface (EU)Public API - Public API (US)Public API - Public API (EU)
Final update
The issue has been resolved.
Timeline
- Resolved · Mar 10, 00:45 UTC
The issue has been resolved.
- Identified · Mar 9, 22:29 UTC
The issue has been mitigated.
- Identified · Mar 9, 20:51 UTC
The engineering team is still working on mitigating the issue.
- Identified · Mar 9, 17:18 UTC
The engineering team is continuing to work to mitigate the issue.
- Identified · Mar 9, 14:40 UTC
Segment users may experience slow loading and intermittent UI errors on Audiences and Journeys pages. The team has identified the root cause of the issue and is working now to mitigate the issue.
More from Segment
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1619:40 UTC | Actions S3 is currently experience formatting issues with the delivered events | minor | 2h 10m |
| Sep 1014:28 UTC | SSO Login Issues with the Segment App | major | 1h 11m |
| Sep 318:30 UTC | Issue with Engage UI | major | 4h 11m |
| Sep 301:04 UTC | Segment App UI Issue with Profile Traits with no recent activity | minor | 21h 38m |
| Aug 1817:49 UTC | Intermittent Segment application login errors | major | 4h 13m |
| Aug 615:19 UTC | Google ads destination intermittent delivery failure | minor | 14h 44m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.