Segment · Data and observabilityMar 9, 2026, 14:40 UTC

Degraded performance in Audiences and Journeys UI

MinorNot disclosedUpdated 46d ago

Mar 9, 14:40 UTCMar 10, 00:45 UTC

Duration

10h 5m

Impact

Minor

Root cause

Not disclosed

Segment, 90 days

10 incidents

Affected

Web Interface (US)Public API (US)Web Interface (EU)Public API (EU)Web Interface - Web Interface (US)Web Interface - Web Interface (EU)Public API - Public API (US)Public API - Public API (EU)

Status page

Final update

The issue has been resolved.

Timeline

Resolved · Mar 10, 00:45 UTC
The issue has been resolved.
Identified · Mar 9, 22:29 UTC
The issue has been mitigated.
Identified · Mar 9, 20:51 UTC
The engineering team is still working on mitigating the issue.
Identified · Mar 9, 17:18 UTC
The engineering team is continuing to work to mitigate the issue.
Identified · Mar 9, 14:40 UTC
Segment users may experience slow loading and intermittent UI errors on Audiences and Journeys pages. The team has identified the root cause of the issue and is working now to mitigate the issue.

More from Segment

Full history

MajorNov 7, 00:46 UTC

Intermittent failures scheduling warehouse jobs and processing Profile Syncslasted 2h 15m

MinorNov 4, 20:17 UTC

Delays to Realtime Audiences and Journeyslasted 2h 8m

MinorOct 26, 00:30 UTC

Segment event delivery issueslasted 16h 20m

MinorOct 2, 23:12 UTC

Audience & Journey data delivery delay in EU regionlasted 1h 16m

MinorOct 1, 03:30 UTC

Braze Web Event Delivery is experience event delivery issuelasted 8h 33m

MinorSep 16, 19:40 UTC

Actions S3 is currently experience formatting issues with the delivered eventslasted 2h 10m