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Segment · Data and observabilityApr 27, 2026, 17:00 UTC 6 months ago

Audience Preview Failures

MinorNot disclosedUpdated 13d ago
Apr 27, 17:00 UTCApr 27, 17:00 UTC
Duration
0m
Impact
Minor
Root cause
Not disclosed
Segment, 90 days
10 incidents
Affected
Not listed by the vendor.
Status page

Final update

Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted. Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.

Timeline

  1. Resolved · Apr 27, 17:00 UTC
    Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted. Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.

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