Incidentsby GlyphSegment App UI Issue with Profile Traits with no recent activity
Sep 3, 01:04 UTCSep 3, 22:42 UTC
Duration
21h 38m
Impact
Minor
Root cause
Not disclosed
Segment, 90 days
10 incidents
Affected
Web Interface (US)Web Interface (EU)Web Interface - Web Interface (US)Web Interface - Web Interface (EU)
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 3, 22:42 UTC
This incident has been resolved.
- Monitoring · Sep 3, 20:20 UTC
A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.
- Identified · Sep 3, 14:05 UTC
We are continuing efforts to mitigate this issue.
- Identified · Sep 3, 07:01 UTC
We are continuing efforts to mitigate this issue.
- Identified · Sep 3, 01:04 UTC
We have identified an issue that may cause profile traits with no activity in the last 60 days to be unavailable in Audience Builder, trait and event pickers, and related trait detail views for some customers. This is a display issue only; underlying customer event and profile data is not affected.
More from Segment
Full historyIntermittent failures scheduling warehouse jobs and processing Profile Syncslasted 2h 15mDelays to Realtime Audiences and Journeyslasted 2h 8mSegment event delivery issueslasted 16h 20mAudience & Journey data delivery delay in EU regionlasted 1h 16mBraze Web Event Delivery is experience event delivery issuelasted 8h 33mActions S3 is currently experience formatting issues with the delivered eventslasted 2h 10m