Incidentsby GlyphSegment Deletion Failures
Aug 14, 15:12 UTCAug 14, 16:20 UTC
Duration
1h 9m
Impact
Major
Root cause
Not disclosed
Segment, 90 days
10 incidents
Affected
Data Deletions (US)Data Deletions (EU)Data Deletions - Data Deletions (US)Data Deletions - Data Deletions (EU)
Final update
This incident has now been resolved. All deletion requests are processing successfully
Timeline
- Resolved · Aug 14, 16:20 UTC
This incident has now been resolved. All deletion requests are processing successfully
- Monitoring · Aug 14, 15:29 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Aug 14, 15:25 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Aug 14, 15:21 UTC
We are continuing to investigate this issue.
- Investigating · Aug 14, 15:12 UTC
Segment deletion calls in US and EU environments have started failing from Aug 14th 4:42AM PST. We are currently investigating the issue
More from Segment
Full historyIntermittent failures scheduling warehouse jobs and processing Profile Syncslasted 2h 15mDelays to Realtime Audiences and Journeyslasted 2h 8mSegment event delivery issueslasted 16h 20mAudience & Journey data delivery delay in EU regionlasted 1h 16mBraze Web Event Delivery is experience event delivery issuelasted 8h 33mActions S3 is currently experience formatting issues with the delivered eventslasted 2h 10m