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Segment · Data and observabilityApr 29, 2026, 14:49 UTC 6 months ago

Destinations Failing to Load in UI

MinorNot disclosedUpdated 13d ago
Apr 29, 14:49 UTCApr 29, 19:18 UTC
Duration
4h 29m
Impact
Minor
Root cause
Not disclosed
Segment, 90 days
10 incidents
Affected
Web Interface (EU)Web Interface - Web Interface (EU)
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Apr 29, 19:18 UTC
    This incident has been resolved.
  2. Monitoring · Apr 29, 16:58 UTC
    The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.
  3. Identified · Apr 29, 15:53 UTC
    We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.
  4. Investigating · Apr 29, 14:49 UTC
    We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.

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Full history