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Segment · Data and observabilitySep 3, 2026, 17:53 UTC 2 months ago

Issue with Engage UI

MajorNot disclosedUpdated 13d ago
Sep 3, 17:53 UTCSep 3, 22:41 UTC
Duration
4h 48m
Impact
Major
Root cause
Not disclosed
Segment, 90 days
10 incidents
Affected
Web Interface (US)Engage (US)Web Interface - Web Interface (US)Engage - Engage (US)
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 3, 22:41 UTC
    This incident has been resolved.
  2. Monitoring · Sep 3, 20:26 UTC
    A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.
  3. Identified · Sep 3, 19:34 UTC
    We are continuing to take urgent action to fix this issue.
  4. Identified · Sep 3, 18:56 UTC
    We are continuing to take urgent action to fix this issue.
  5. Identified · Sep 3, 18:30 UTC
    We are continuing to take urgent action to fix this issue.
  6. Identified · Sep 3, 18:06 UTC
    We are continuing to work on a fix for this issue.
  7. Identified · Sep 3, 17:53 UTC
    We have identified an issue affecting the page load of Engage UI including Audiences and Journeys.

More from Segment

Full history