Issue with Engage UI
Sep 3, 18:30 UTCSep 3, 22:41 UTC
Duration
4h 11m
Impact
Major
Root cause
Not disclosed
Segment, 90 days
11 incidents
Affected
Web Interface (US)Engage (US)Web Interface - Web Interface (US)Engage - Engage (US)
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 3, 22:41 UTC
This incident has been resolved.
- Monitoring · Sep 3, 20:26 UTC
A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.
- Identified · Sep 3, 19:34 UTC
We are continuing to take urgent action to fix this issue.
- Identified · Sep 3, 18:56 UTC
We are continuing to take urgent action to fix this issue.
- Identified · Sep 3, 18:30 UTC
We are continuing to take urgent action to fix this issue.
- Identified · Sep 3, 18:06 UTC
We are continuing to work on a fix for this issue.
- Identified · Sep 3, 17:53 UTC
We have identified an issue affecting the page load of Engage UI including Audiences and Journeys.
More from Segment
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1619:40 UTC | Actions S3 is currently experience formatting issues with the delivered events | minor | 2h 10m |
| Sep 1014:28 UTC | SSO Login Issues with the Segment App | major | 1h 11m |
| Sep 301:04 UTC | Segment App UI Issue with Profile Traits with no recent activity | minor | 21h 38m |
| Aug 1817:49 UTC | Intermittent Segment application login errors | major | 4h 13m |
| Aug 615:19 UTC | Google ads destination intermittent delivery failure | minor | 14h 44m |
| Aug 605:50 UTC | Notification and verification email delivery | none | 12h 5m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.