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Sentry · Developer toolsSep 18, 2026, 08:36 UTC 7 weeks ago

Delayed ingestion of errors in EU

CriticalNot disclosedUpdated 46d ago
Sep 18, 08:36 UTCSep 18, 11:57 UTC
Duration
3h 20m
Impact
Critical
Root cause
Not disclosed
Sentry, 90 days
25 incidents
Affected
EU Ingestion - EU Span IngestionEU Ingestion - EU Error IngestionEU Ingestion - EU Attachment IngestionDashboardAlerting - EU Errors Alerting
Status page

Final update

We are processing real-time data for all data types again.

Timeline

  1. Resolved · Sep 18, 11:57 UTC
    We are processing real-time data for all data types again.
  2. Identified · Sep 18, 11:45 UTC
    Error ingestion is fully operational. We are currently working on recovering real-time processing of spans.
  3. Identified · Sep 18, 10:58 UTC
    We have identified a networking issue with an upstream provider and are working on mitigations.
  4. Monitoring · Sep 18, 10:56 UTC
    We have identified a networking issue with an upstream provider and are working on mitigations.
  5. Monitoring · Sep 18, 09:54 UTC
    We are processing real-time data again and are working on burning our backlog.
  6. Investigating · Sep 18, 09:53 UTC
    We are processing real-time data again and are working on burning our backlog.
  7. Investigating · Sep 18, 09:00 UTC
    We have implemented a mitigation and are starting to recover.
  8. Investigating · Sep 18, 08:36 UTC
    We are currently investigating an issue that causes new errors to be delayed in the EU region.

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