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Sentry · Developer toolsJul 6, 2026, 00:35 UTC 4 months ago

Spans, logs and metrics ingestion stopped

InformationalNot disclosedUpdated 13d ago
Jul 6, 00:35 UTCJul 6, 22:18 UTC
Duration
21h 43m
Impact
Informational
Root cause
Not disclosed
Sentry, 90 days
25 incidents
Affected
EU Ingestion - EU Span IngestionAPIDashboardUS Ingestion - Custom Metrics (beta)US Ingestion - US Span Ingestion
Status page

Final update

US ingestion is back to normal. EU ingestion is still delayed, but we are now recovering. We have created a new Statuspage incident for tracking EU, follow that for further updates: https://status.sentry.io/incidents/7tfjf5k3m0g3

Timeline

  1. Resolved · Jul 6, 22:18 UTC
    US ingestion is back to normal. EU ingestion is still delayed, but we are now recovering. We have created a new Statuspage incident for tracking EU, follow that for further updates: https://status.sentry.io/incidents/7tfjf5k3m0g3
  2. Monitoring · Jul 6, 21:28 UTC
    We're still burning the last of our backlog in US and expect to be back to normal the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.
  3. Monitoring · Jul 6, 20:29 UTC
    We're continuing burning our backlog in US and expect to be have it fully consumed within the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.
  4. Monitoring · Jul 6, 19:26 UTC
    We're continuing burning our backlog in US and expect to be have it fully consumed in about 1 hour. We're continuing to investigate the delayed ingestion in our EU region.
  5. Monitoring · Jul 6, 18:30 UTC
    We've taken steps to mitigate the issue in the US and we're burning our backlog and expect to be have it fully consumed in about 4 hours. We're continuing to investigate the delayed ingestion in our EU region.
  6. Investigating · Jul 6, 17:14 UTC
    We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
  7. Investigating · Jul 6, 16:18 UTC
    We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
  8. Investigating · Jul 6, 15:22 UTC
    We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
  9. Investigating · Jul 6, 14:26 UTC
    We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
  10. Investigating · Jul 6, 13:30 UTC
    We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
  11. Monitoring · Jul 6, 05:48 UTC
    We're still consuming the backlog and monitoring the situation.
  12. Monitoring · Jul 6, 02:07 UTC
    Backlog is being consumed and we’re still monitoring recovery
  13. Monitoring · Jul 6, 00:44 UTC
    The issue was fixed and we are now monitoring the fix
  14. Investigating · Jul 6, 00:35 UTC
    We are investigating consumers for spans, logs and metrics are not ingested

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