INC20000347

Final update

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have experienced delays when resuming virtual warehouses, and queries may have taken longer than usual to complete. Impact start time: 02:25 UTC November 12, 2026 Impact end time: 03:37 UTC November 12, 2026 Preliminary root cause: A subset of infrastructure responsible for coordinating warehouse operations exhausted its resources, causing delays when resuming virtual warehouses in the affected region. A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.

1. Resolved · Nov 12, 04:32 UTC
   Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have experienced delays when resuming virtual warehouses, and queries may have taken longer than usual to complete. Impact start time: 02:25 UTC November 12, 2026 Impact end time: 03:37 UTC November 12, 2026 Preliminary root cause: A subset of infrastructure responsible for coordinating warehouse operations exhausted its resources, causing delays when resuming virtual warehouses in the affected region. A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.
2. Monitoring · Nov 12, 04:00 UTC
   Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified region may have experienced delays when resuming virtual warehouses, and queries may have taken longer than usual to complete. Impact start time: 02:25 UTC November 12, 2026 Impact end time: 03:37 UTC November 12, 2026 Preliminary root cause: A subset of infrastructure responsible for coordinating warehouse operations exhausted its resources, causing delays when resuming virtual warehouses in the affected region.