Incidentsby GlyphDegraded performance on Security.snyk.io with 502 responses.
Aug 5, 04:28 UTCAug 5, 13:35 UTC
Duration
9h 7m
Impact
Minor
Root cause
Not disclosed
Snyk, 90 days
24 incidents
Affected
Snyk ContainerSnyk IaCSnyk Open SourceSNYK-US-01 (app.snyk.io) - Snyk ContainerSNYK-US-01 (app.snyk.io) - Snyk IaCSNYK-US-01 (app.snyk.io) - Snyk Open SourceSNYK-US-02 (app.us.snyk.io) - Snyk ContainerSNYK-US-02 (app.us.snyk.io) - Snyk IaCSNYK-US-02 (app.us.snyk.io) - Snyk Open SourceSNYK-EU-01 (app.eu.snyk.io) - Snyk ContainerSNYK-EU-01 (app.eu.snyk.io) - Snyk IaCSNYK-EU-01 (app.eu.snyk.io) - Snyk Open SourceSNYK-AU-01 (app.au.snyk.io) - Snyk ContainerSNYK-AU-01 (app.au.snyk.io) - Snyk IaC
Final update
No further issues have been observed during our monitoring period. The Snyk Incident Response has now been stood down.
Timeline
- Resolved · Aug 5, 13:35 UTC
No further issues have been observed during our monitoring period. The Snyk Incident Response has now been stood down.
- Monitoring · Aug 5, 12:51 UTC
A fix has been deployed to production, and we're closely monitoring the system.
- Investigating · Aug 5, 10:00 UTC
Our investigations into the root cause remain ongoing. We will keep you updated on our progress.
- Investigating · Aug 5, 05:34 UTC
Monitoring has shown that the fix was only temporarily successful and the issue has recurred. We are continuing to investigate.
- Monitoring · Aug 5, 04:57 UTC
We have implemented a fix. Service has returned to normal levels. We are monitoring for stability
- Investigating · Aug 5, 04:28 UTC
We are investigating degraded performance on the snyk Vuln DB page, security.snyk.io Currently, the /vuln page is working, but some individual vulnerability reports are returning 502 responses. Testing and Reporting is not affected.