Incidentsby GlyphPartial Broker Service Degradation
Aug 30, 12:20 UTCAug 30, 13:31 UTC
Duration
1h 12m
Impact
Minor
Root cause
Not disclosed
Snyk, 90 days
24 incidents
Affected
Snyk AppRiskSnyk CodeSnyk ContainerSnyk IaCSnyk Open SourceSNYK-US-01 (app.snyk.io) - Snyk AppRiskSNYK-US-01 (app.snyk.io) - Snyk CodeSNYK-US-01 (app.snyk.io) - Snyk ContainerSNYK-US-01 (app.snyk.io) - Snyk IaCSNYK-US-01 (app.snyk.io) - Snyk Open Source
Final update
A fix has been applied, and error rates connecting to our broker servers have dropped back to normal levels. Connections via brokered integrations are functioning as expected. We are continuing to monitor performance to ensure full stability.
Timeline
- Resolved · Aug 30, 13:31 UTC
A fix has been applied, and error rates connecting to our broker servers have dropped back to normal levels. Connections via brokered integrations are functioning as expected. We are continuing to monitor performance to ensure full stability.
- Investigating · Aug 30, 12:20 UTC
Our engineering team has detected an issue impacting customers using brokered integrations. Some customers are currently reporting errors when attempting to connect to our broker servers. At this time, only a subset of customers is affected. We are actively measuring the impact of this service degradation and investigating the root cause. We will provide another update as soon as we have more information.