Incidentsby GlyphSnyk Recurring Tests Delayed
May 6, 15:32 UTCMay 12, 07:20 UTC
Duration
5d 15h
Impact
Minor
Root cause
Not disclosed
Snyk, 90 days
24 incidents
Affected
Snyk AppRiskSnyk CodeSnyk ContainerSnyk IaCSnyk Open SourceSNYK-US-01 (app.snyk.io) - Snyk AppRiskSNYK-US-01 (app.snyk.io) - Snyk CodeSNYK-US-01 (app.snyk.io) - Snyk ContainerSNYK-US-01 (app.snyk.io) - Snyk IaCSNYK-US-01 (app.snyk.io) - Snyk Open Source
Final update
We are no longer observing delays affecting our Recurring Tests as a result of the mitigation actions taken. The Snyk Incident Response has now been stood down.
Timeline
- Resolved · May 12, 07:20 UTC
We are no longer observing delays affecting our Recurring Tests as a result of the mitigation actions taken. The Snyk Incident Response has now been stood down.
- Identified · May 11, 14:19 UTC
We continue to see improvements as a result of the mitigation actions taken. However, we will monitor to ensure services fully recover.
- Identified · May 8, 13:02 UTC
We have identified the root cause of the delays and implemented mitigations. Some customers may still experience delayed daily recurring tests while these changes fully propagate We will continue to monitor the situation to ensure the mitigations have been successful.
- Investigating · May 7, 13:19 UTC
We are continuing to investigate the root cause of the delays. Customers may still experience delays affecting a small percentage of daily recurring tests.
- Investigating · May 6, 15:32 UTC
Snyk engineers have noticed delays in a small percentage of daily recurring tests in the Multi-Tenant Synk-US-01 (app.snyk.io) environment. The impact is limited to daily tests; weekly tests remain unaffected. Snyk engineers are investigating the issue.