Incidentsby GlyphSnyk Import and Recurring Test Degradation
May 21, 11:37 UTCMay 21, 17:16 UTC
Duration
5h 39m
Impact
Minor
Root cause
Not disclosed
Snyk, 90 days
24 incidents
Affected
Snyk AppRiskSnyk CodeSnyk ContainerSnyk IaCSnyk Open SourceSNYK-US-01 (app.snyk.io) - Snyk AppRiskSNYK-US-01 (app.snyk.io) - Snyk CodeSNYK-US-01 (app.snyk.io) - Snyk ContainerSNYK-US-01 (app.snyk.io) - Snyk IaCSNYK-US-01 (app.snyk.io) - Snyk Open Source
Final update
All services remain stable after the mitigation. The Snyk Incident Response has been stood down.
Timeline
- Resolved · May 21, 17:16 UTC
All services remain stable after the mitigation. The Snyk Incident Response has been stood down.
- Identified · May 21, 14:56 UTC
A fix has been deployed, and initial signs are positive. We will continue to monitor service to ensure services remain stable.
- Identified · May 21, 12:22 UTC
Success rates have now recovered. However, the environment remains under close monitoring while our investigation into the root cause and further mitigations continues. We will keep you updated as we progress.
- Investigating · May 21, 11:37 UTC
We're currently investigating degradation affecting our app.snyk.io environment. Customers may experience slowness and/or failures affecting project imports and recurring tests. The Snyk Incident Response has been invoked.