Incidentsby GlyphData propagation delays
Oct 31, 21:52 UTCOct 31, 21:53 UTC
Duration
1m
Impact
Minor
Root cause
Config change
Statsig, 90 days
3 incidents
Affected
US West 1US East 1US East 5Europe West 1Asia Southeast 1Experiment Results (Cloud)Event Forwarding Pipeline (Warehouse Native)Config Delivery API - US West 1Config Delivery API - US East 1Config Delivery API - US East 5Config Delivery API - Europe West 1Config Delivery API - Asia Southeast 1
Final update
Resolved.
Timeline
- Resolved · Oct 31, 21:53 UTC
Resolved.
- Investigating · Oct 31, 21:52 UTC
There were propagation delays across multiple regions caused by a bad config pushed earlier today, impacting the SDK and CDN. Additionally, there were also slower than real time ingestion speeds which affects data realtimeness in console surfaces such as diagnostics and dashboards. The team has identified the rootcause and system health has been restored.
More from Statsig
Full historyAug 26 Incident Follow-up: Feature Gate Exposure Data Delayed for Some Warehouse-Native (WHN) Customerslasted 2d 17hDelayed Experiment & Feature Gate Results for Warehouse-Native (WHN) Customerslasted 0mWarehouse Native accounts may be experiencing export delays for data from Aug 6lasted 9h 14mFeature Flag Evaluation Errors (Statsig)lasted 1h 9mData ingestion delayedlasted 7h 38mWarehouse Native Pulse results delayed for customers with IP allowlists configuredlasted 0m