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TwelveLabs · AINov 4, 2026, 00:33 UTC today

Some API features are experiencing issues

MajorNot disclosedUpdated 7h ago
Nov 4, 00:33 UTCNov 4, 00:52 UTC
Duration
20m
Impact
Major
Root cause
Not disclosed
TwelveLabs, 90 days
33 incidents
Affected
Search by Text API - Marengo3.0Search by Image API - Marengo3.0Video Indexing Task API - Marengo3.0Embed API - Marengo3.0 - AsyncAPIs - Search by Text API - Marengo3.0APIs - Search by Image API - Marengo3.0APIs - Video Indexing Task API - Marengo3.0APIs - Embed API - Marengo3.0 - Async
Status page

Final update

All affected API features have recovered.

Timeline

  1. Resolved · Nov 4, 00:52 UTC
    All affected API features have recovered.
  2. Investigating · Nov 4, 00:52 UTC
    The following API features are currently experiencing issues: - Index creation and video upload - Marengo 3.0 Embed API - Async - Search by text - Search with entity We are investigating.
  3. Investigating · Nov 4, 00:39 UTC
    The following API features are currently experiencing issues: - Index creation and video upload - Marengo 3.0 Embed API - Async We are investigating.
  4. Investigating · Nov 4, 00:33 UTC
    Index creation and video upload is currently experiencing issues. We are investigating.

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Full history
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MinorNov 4, 04:27 UTC
Some API features are experiencing issueslasted 0m
MinorNov 4, 01:50 UTC
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MajorNov 4, 00:21 UTC
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MajorNov 3, 19:12 UTC
Some API features are experiencing issueslasted 8m