TwelveLabs outage history and postmortems
AI · San Francisco, US · 24 incidents in 90 days · 99.98% implied uptime · last 44h ago
History
50 on fileAbout TwelveLabs
Builds foundation models that understand and search video.
The last year, day by day
Downtime, added up
TwelveLabs: 26m weighted downtime in range, category median 2h 11m.
24 incidents, 8 major or critical, 10h 23m of incident time (5h 30m major or critical, 4h 53m partial), longest 2h 44m, implied uptime 99.98%, between Jul 20, 2026 and Oct 17, 2026.
Across Ibis:Company profileRoundupPaydaysUptime
Questions
Is TwelveLabs down right now?
Check TwelveLabs's own status page at https://status.twelvelabs.io for the live state. This page shows TwelveLabs's incident history from that page; the most recent incident started 2026-10-15: "Some API features are experiencing issues".
How often does TwelveLabs have outages?
TwelveLabs posted 24 incidents in the last 90 days and 39 in the last year, 8 of them major or critical in the last 90 days. The median incident lasted 6m.
When was TwelveLabs's last major outage?
2026-10-15: "Some API features are experiencing issues", lasting 30m.
What usually causes TwelveLabs incidents?
Where TwelveLabs explained the cause, the most common was configuration change (1 incidents). Most status updates do not name a cause.