SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France
Oct 5, 09:43 UTCOct 5, 15:23 UTC
Duration
5h 40m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
552 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Final update
The incident has been resolved and SMS delivery between Twilio Long Codes and network subscribers on affected networks in France is operating normally.
Timeline
- Resolved · Oct 5, 15:23 UTC
The incident has been resolved and SMS delivery between Twilio Long Codes and network subscribers on affected networks in France is operating normally.
- Monitoring · Oct 5, 14:59 UTC
We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- Monitoring · Oct 5, 12:59 UTC
We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 5, 12:53 UTC
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- Identified · Oct 5, 10:47 UTC
Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 5, 09:47 UTC
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 5, 09:43 UTC
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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|---|---|---|---|
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| Oct 504:28 UTCyesterday | SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States | minor | 19m |